Smile Group Travel is a specialist group travel company that offers group tours of the highest quality to long haul, short haul and UK destinations. The partners have over 50 years of experience across all areas within the travel industry with particular background in group travel including expertise in destination management and Corporate Travel. Smile design tours that will excite and stimulate even the most experienced traveler. We are hugely passionate about the quality and suitability of each of our tours and destinations and we work tirelessly to ensure that this passion results in unparalleled and unforgettable tours for our customers. All holidays are organised and offered for sale in the United Kingdom by South Quay Travel & Leisure Limited, trading as Smile Caribbean Group Travel Ltd., offering complete financial protection as members of ABTA and ATOL bond holders.
Our Approach Our approach is based upon the following qualities:
- Partnership - We engage in true partnerships with our clients and stakeholders. This leads to lasting long term relationships to the benefit of all parties
- Consultation - We understand that each tour is different and we consult closely with everyone involved, leading to the delivery of the very best quality tours
- Ownership and commitment - Smile take full responsibility for the success of all tours.
Everyone involved with one of our tours knows that Smile will provide excellent support and communication throughout the planning and delivery of it. We only work with the best ground tour operators who have similar values and this results in all of our stakeholders sharing the same sense of pride and commitment in providing the highest quality service possible. Our Risk Assessments are as comprehensive as any in the industry and meticulously compiled.
- Smile - As the name suggests, we enjoy what we do. Whilst we take our role very seriously and we always deliver a first class experience, we always do so with a sense of fun and enthusiasm.
This results in an even more enriched tour experience Our Background: Our background in ground tour operations gives us a complete understanding of the role of the ground tour operator and their value in delivering a great service. In addition, our experience in corporate travel, destination management, running tours of all sizes and a deep knowledge of all major sports means that we have the capability to deliver to all of our clients.
What We Offer: Specifically we offer:
- Sports tours- cricket, rugby, football, netball, hockey, golf, tennis, athletics, polo, sailing, swimming and squash
- Special Interest tours, such as hiking or cycling trips
- Corporate services for; conference, high-achiever, incentive reward schemes and company retreats Supporters trips to follow major sporting events
- Multi sports tours, tours for competitions and festivals.